SHIPPING POLICY

Due To Covid 19 and the latest government locklown, your online orders may take a little longer to process and deliver. I am offering free local delivery in Bray and Nationwide for a limited time only. 

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Ireland- Anpost has huge delays at the moment and orders are taking slightly longer to process and arrive.

Most orders are posted using Anpost and due to Covid 19 there is a slight delay in receiving post.

I want to thank you for your patience and your support in getting me to create an online shop and look forward to carefully packing you your beautiful purchases.

Unfortunately I can only ship to Ireland at the moment and will be updating the shipping at a later stage.

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Click and Collect available until 2pm Christmas Eve

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RETURN POLICY

I want you to be happy with your purchases and if something needs to be returned please send an email at hello@sevenoaksandsteele.com explaining why it is not suitable within 14 days of purchase. I am happy to offer you a credit note for the shop. Items need to be returned in the condition they were received. 

I am happy to offer a full refund if something is faulty or not as described. Please note as most of the products I stock are handmade by small independent makers you will have slight variations from the photographs I have taken. 

I cannot accept earring returns for hygiene reasons.

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